All right, now would be a good time to explain our major innovation. Almost a decade we at GroupLotse have been working in the field of automation and integration of various systems, and we clearly realized one thing: without effective teamwork, you can't go far. Therefore, we carefully developed a framework, which among the powerful technological capabilities would also include such an indispensable human factor of collaboration. And looking at all this, we invented Collaborative Workflows. Let's find out what it's all about and why you might find it useful, too.
First things first: What are Collaborative Workflows?
In simple terms, collaborative workflows are a combination of solutions in automation, integration, as well as collaboration that allows companies to create seamless integrated workflows with possibilities for effective teamwork. This means that not only can we do partial automation of some tasks, or integrate different apps with various data, but we also ask ourselves: how are we going to proceed from that? Because even if we integrate data coming from two different departments in the same dashboard for example, we still need to know: how will the teams from those departments interact with it, how will they make decisions regarding the data, and who will be responsible for it.
That is also the point where we need to consider different collaborative strategies, which can range from kanban boards to voting in messenger chats. This will allow the company to optimize the workflows more integrally and coherently, since both automation and integration resolve only standardized problems that we can't always find in a dynamic and fast-paced business environment. And considering that the team's performance remains unimproved, none of the technological advances can compensate for these issues without collaboration.
Why is automation not enough?
Automation offers numerous benefits for companies, including improved efficiency, productivity, and error reduction. By eliminating manual and repetitive tasks, automation streamlines operations and allows teams to focus on more strategic activities. This leads to faster processes, reduced delays, and increased overall efficiency. Additionally, automation minimizes human errors associated with manual data entry, resulting in improved accuracy and reliability of outputs. This, in turn, leads to better quality outcomes and reduces the need for rework.
- While automation can undoubtedly streamline operational activities, it lacks the ability to handle complex problems that require decision-making, to adapt to unforeseen circumstances, and to foster creativity and innovation. Human involvement becomes crucial in such cases to provide the necessary judgment and critical thinking.
- That being said, automation is only a partial solution that can improve the standardized processes of the organization, and in order to optimize the complete picture, it is also necessary to find the right methods to bring the team work to the next level.
Team collaboration plays a crucial role in complementing automation because it harnesses the power of collective intelligence. When team members collaborate effectively, they can leverage their diverse skills, knowledge, and experiences to solve problems, generate innovative ideas, and make informed decisions. Collaboration fosters open communication, active listening, and a shared understanding of goals, leading to improved coordination, better decision-making, and a higher level of engagement among team members.
By involving team members in the automation process, organizations can address concerns, obtain valuable feedback, and ensure that automation tools are seamlessly integrated into the workflow, rather than disrupting it. The key is to find the right balance between automation and human collaboration. By leveraging automation for routine and standardized tasks, teams can free up time and resources to focus on higher-value activities. So it is rather the combination of automation and collaboration that foster sustainable growth in the dynamic and ever-changing business environment of today.
What are the benefits of Collaborative Workflows?
With Collaborative Workflows, when we also consider the needs for the best possible team work when taking automation and integration initiatives, we get an incomparably greater number of benefits, such as:
- Streamlined workflows: if all aspects are taken into account, we are saying that workflows may be improved in a much more integral way, as tasks can be automated, handoffs between team members can be smooth, and information can flow seamlessly across systems, promoting efficient and well-coordinated processes
- Agility and adaptability: while automation and integration solutions provide the right framework for the company to be more agile, leveraging the right strategies for collaboration also allows the company to quickly adapt to new challenges in the business environment that cannot be solved by standard technological methods.
- Improved Communication: by using relevant collaboration tools, like project management software or business messengers, with the integration of other applications into them, as well as the establishment of a clear guidelines for the team to interacting with both technology and each other, the company can unlock the full potential of its members and create a seamless open communication between departments.
- Greater scalability: Automation, integration and collaboration together support scalability by enabling organizations to handle increased workloads without a proportional increase in resources. Companies can automate handoffs, streamline information flow, and ensure smooth coordination between automated processes and human collaboration. This integration allows for a more holistic approach to scalability.
- Enhanced decision-making: By combining automation's data-driven insights with collaborative input, organizations can make better-informed decisions. Through collaboration, different viewpoints and expertise can be brought together, facilitating the decision-making process and reducing the risk of biased or incomplete decision-making thanks to automated collection of data.
And these are not all the advantages! The possibilities and benefits of collaborative workflows depend on the specific case and can be applied to improve workflows on all levels of the company. The main takeaway from this approach is that only through the synergy of automation, integration, and especially collaboration, can we really make progress in terms of optimization of our workflows. To give you more insight, we invite you to check out the use cases from different sectors to understand in more detail how collaborative workflows function in reality.